Your opinion is important to us. Please take a moment to complete this
questionnaire in order for us to ensure that we are providing the most effective service to our clients.
Which of the following services were you seeking assistance with?
(Place check mark in the appropriate place(s))
Career Decision Making
Training
Job Creation Partnership
Wage Subsidy
Self Employment
Please check mark in the box that most reflects your level of satisfaction with
the service (The lowest rating is 1 and the highest rating would be 5)
Was your initial
inquiry responded to in a timely manner?
1 2
3 4
5
If required were you able to get your first appointment within a week of making our initial contact?
1 2
3 4
5
When you met with
a staff member did you feel he/she was adequately prepared?
1 2
3 4
5
Did the staff
member explain services to you in a way you could understand?
1 2
3 4
5
Did you feel the
staff member was knowledgeable?
1 2
3 4
5
If required did
the staff member meet with you or contact you often enough to meet your needs?
1 2
3 4
5
Did you feel the
staff member treated you with respect?
1 2
3 4
5
Did you find that working with
the staff member was a benefit to you?
1 2
3 4
5
Do you feel that
the staff member is approachable? Are you comfortable contacting him/her for assistance?
1 2
3 4
5
Do you feel more confident and motivated in seeking employment?
1 2
3 4
5
Would you recommend this service to someone else?
1 2
3 4
5
Are you now employed?
No
Yes
Any additional comments that you feel would be useful to us?
